Contact Us

Client Services Center business hours are 8:00am-5:00pm CST Monday-Thursday, 8:00am-4:30pm Friday.

Questions or Concerns? Need Help?

Contact the WIDA Client Services Center by using the Help Form, emailing help@wida.us, or calling toll free 1-866-276-7735.


The Client Service Center offers assistance with:
  • the ACCESS for ELLs Test Administrator training course including new accounts and password inquiries
  • administering the WIDA MODEL, W-APT, or ACCESS for ELLs assessments
  • general questions about WIDA, including the English Language Development Standards or theory behind the assessments
  • numerous other questions and concerns of Consortium members and non-members

To learn more about where to direct calls related to assessment, check out our blog. blogger icon



Mailing Address

WIDA Consortium
Wisconsin Center for Education Research (WCER)
University of Wisconsin-Madison
1025 W. Johnson Street, MD #23
Madison, WI 53706, U.S.A.
(View a map of this location)

Tel: 608-890-0410
Fax: 608-263-3733

Request for Information

Non-consortium members including higher education instructors, international educators, and education policy-makers interested in learning more about the WIDA products and services, please send an email to info@wida.us.

WIDA Staff Directory

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