Online Assessment Technology

Q: What are the technology requirements for the online test?

Detailed information about technology requirements is available on the WIDA ACCESS for ELLs 2.0 webpage on the Technology tab. This can also be accessed by going to

Q:  Does each student need a laptop or computer? What about headsets?

Each student needs a computer or tablet for all domains. Headphones are needed for the Listening, Reading, and Writing tests. A headset with microphone is needed for the Speaking test.

Q: Where can I find information on the type of headsets required?

WIDA has created a Headset Specifications document to assist districts purchasing headsets by outlining recommended features. District staff should keep in mind that since individual Test Administrators only administer to one group of students at a time, only headsets needed for those small groups are needed at one time. Headsets can be re-used for the next testing group.

Q: What if my school or district does not have the technology to support online testing?

Please refer to your state’s ACCESS for ELLs 2.0 Checklist and/or Identification and Placement Guidance Document. Each state has created guidelines regarding whether schools administer the online or paper-based test as states and districts vary in their implementation of online testing.

Q: What does the TSM do?

The Testing Site Manager (TSM) is a powerful web-based application that provides content caching during testing and the response caching during testing. It also provides a suite of diagnostic tools such as load simulations, ping trends, and historical record of caching.

For specific information, see the Supported System Requirements for ACCESS for ELLs 2.0 and Screener.

Q: How many TSMs do I need?

The number of TSMs required varies depending on the number of concurrent students testing. For specific information, see the Supported System Requirements for ACCESS for ELLs 2.0 and Screener.

Q: Is use of the TSM required?

Yes–The TSM is required for ACCESS for ELLs 2.0 testing.

Q: On what devices can I install a TSM?

A TSM can only be installed on supported Windows, Macs, and Linux machines.

Q: Can we utilize a district-hub TSM, or is a TSM required at each site?

A TSM is recommended at each testing site so that the district hub TSM is not overloaded, depending on the district network setup and the number of testers.

Q: What are bandwidth requirements for test administration?

Bandwidth will vary from school to school throughout an etire state. For the full range of bandwidth requirements, please refer to page 8 of the Supported System Requirements for ACCESS for ELLs 2.0 and Screener.

Q: What devices can be used to administer the test?

INSIGHT, the web-based secure test engine released by DRC, can be run on Windows, Mac, Linux, Chromebook, and iPad. More information on the requirements for these devices are detailed in the Supported System Requirements for ACCESS for ELLs 2.0.

Q: What if the student is unable to log in to the test?

Ensure that the student is logging in to the INSIGHT test sign in, not the Student Practice Items. Verify that the student is using the same username and password that appear on the student’s test ticket, both on the printed version and as it appears in WIDA AMS.

Q: What does “Invalid Username or Password” mean?

Students can receive this message in one of two ways: Either the students typed in the testing credentials incorrectly, or the student logged into the wrong Test Sign-In location. Go back to the main menu and attempt to log in again.

Q: What should I do if the test engine displays an error message?

Many different things can cause an error message to appear. Please refer to page 241 of the Technology User Guide for a list of the most common error messages and how to solve them. If the error you are getting is not listed or if you are having difficulty implementing the solution, please contact DRC Customer Support.