Contact Us

Questions or Concerns? Need Help?

For questions regarding:

  • ACCESS for ELLs 2.0 Suite Training
    • Kindergarten ACCESS for ELLs (Paper-based)
    • ACCESS for ELLs 2.0 Grades 1-12 (Paper-based)
    • ACCESS for ELLs 2.0 Grades 1-12 (Online Administration)
    • Alternate ACCESS for ELLs Grades 1-12 (Paper-based)
    • ACCESS for ELLs 2.0 Test Administration Procedures (Online and Paper-based)
  • WIDA MODEL Paper-based Test Administration and Procedures
  • WIDA MODEL Online
  • WIDA ACCESS Placement Test (W-APT) Screener
  • WIDA Standards and Can Do Descriptors
  • WIDA Professional Learning
  • WIDA Research
  • WIDA Website User Accounts

Contact the WIDA Client Services Center, 866-276-7735,

Hours of operation: Monday through Friday 8:00am–5:00pm CT
CLOSED for Memorial Day on Monday, May 29th
CLOSED for the Fourth of July on Tuesday, July 4th

For questions regarding:

  • ACCESS Payments & Billing
  • WIDA Assessment Management System (WIDA AMS)
  • ACCESS for ELLs 2.0 Online and Paper-based Materials Ordering
  • ACCESS for ELLs 2.0 Online Administration Technology
    • DRC Testing Site Manager (TSM)
    • DRC INSIGHT (online test software)
  • WIDA AMS/ACCESS for ELLs 2.0 Online Technical Issues
  • ACCESS for ELLs 2.0 Data and Reporting

Contact Data Recognition Corp (DRC), 855-787-9615,

Hours of operation (June–August): Monday through Friday 6:00am–6:00pm CT


For questions regarding:

  • WIDA MODEL Online Technical Assistance

Or to order:

  • ACCESS for ELLs District Growth Reports prior to ACCESS 2.0 in the 2015-16 academic year
  • ACCESS for ELLs Score Reports prior to ACCESS 2.0 in the 2015-16 academic year

Contact MetriTech, 800-747-4868,


For questions regarding WIDA Store orders:

  • WIDA MODEL Assessments (paper-based and online versions)
  • WIDA ELD Standards Books
  • WIDA Can Do Descriptors Books and Posters
  • The WIDA Essential Actions Handbook
  • The WIDA Standards iPad app
  • Response to Instruction and Intervention for ELLs Book 

Or for information about the WIDA International School Consortium or WIDA Store resources

Contact WCEPS, 877-272-5593,

Mailing Address

WIDA Consortium
Wisconsin Center for Education Research (WCER)
University of Wisconsin-Madison
1025 W. Johnson Street, MD #23
Madison, WI 53706, U.S.A.
(View a map of this location)

Tel: 608-890-0410
Fax: 608-263-3733

Request for Information

Non-consortium members including higher education instructors, international educators, and education policy-makers interested in learning more about the WIDA products and services, please send an email to

WIDA Staff Directory

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